How to get refund from Facebook ads account?

bheeshm454

New member
Joined
May 28, 2020
Messages
1
Points
1
Hii everyone,
I've transferred 6000/- India rupees to my Facebook ads account. I used 3000/- to promote my ads for our college event which happens every year. But this year due to this COVID19 Pandemic, our event has been canceled. So, I want to get refund from Facebook.

So, please suggest me, how to proceed with the refund.
 

Nizam18

Member
Joined
Mar 23, 2020
Messages
39
Points
8
Here are a few situations that would entitle you to a refund:

  • You set a spend limit on your account under your billing settings and Facebook exceeded that limit.
  • You set a specific ad set budget and Facebook exceeded that budget by more than 5% over an entire month.
  • You were running a mobile app install campaign and Facebook directed users to the wrong platform (e.g. iOS instead of Android) or the wrong app.
  • You were targeting a certain age / geo / demographic group and Facebook systematically showed ads to people who were not in that group.
If you do think you fall into a situation that would entitle you to an ad credit or a refund, then you can reach out to Facebook support - their chat is actually really helpful and responsive.
 
Older threads
Newer threads
Replies
4
Views
611
Replies
4
Views
930
Latest threads
Replies
3
Views
40
Replies
3
Views
44
Replies
3
Views
54
Replies
0
Views
46
Replies
4
Views
91
Recommended threads
Similar threads
Replies
1
Views
160
Replies
3
Views
3,441
Replies
2
Views
3,065

Latest postsNew threads

Referral contests

Referral link for :

Sponsors

Latest Blog ArticlesMost Viewed Threads

Popular tags

You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.

Top