Best Live Chat Software?

[hoangvu]

Hi webmasters,

I'm looking for a live chat software for my company, of course, my company will buy livechat service for 1 year but I don't know which is best live chat software on the internet and best for e-commerce sites and our sale consultants can chat and offering products to visitors or viewing analytics through live chat.

as one my friend suggest about zopim live chat but I need to know some other names and its benefits or advantages that they can bring for my company.

Can you share any suggestions ?

 

[OscarMcDowell]

I will recommend you Velaro Live Chat Software. I am using it and have a great experience with it. They are providing the packages for any budgets.

 

[hoangvu]

@oscarMcdowell, @briansmithx2 I tried to visit 2 chat softwares website via Google that you suggested, website of WG Live Chat Software is lower ranking than Velaro Live Chat Software thus I'm surveying Velaro and still consider..Thanks for your suggestions
Anyone know others ?

 

[AbhiZopim]

AbhiZopim

You mentioned Zopim and I would really suggest giving us a trial. Here are some of the awesome features we offer:

Customer Interaction (Real-time Web Dashboard / Mobile apps)

Zopim offers a number of ways to interact with your customers. You can use our web dashboard (dashboard.zopim.com), which offers a unique method of visualizing & engaging your web visitors in real-time.

There are also a ton of useful features. For example, it's easy to set up rules to engage only high value visitors, or set up departments to group your agents effectively.

You can even serve customers who don't speak your native language by using our seamless Google Translate feature.

Our native iOS app is also the top-rated live chat app because of its simple and intuitive interface. Check out the reviews on the app store yourself =)

Oh, we haven't forgotten about you Android fans. An alpha version of Zopim Live Chat is available in the Google Play Store!

Mobile Optimized

Our chat widget is now completely mobile optimized. The chat window automatically resizes to fit whatever device you are using. We have also designed the widget specifically to maximize screen sizes. This makes it much easier for you to see the entire conversation without having to zoom in and out.

Integrations

Zopim integrates with CRM software, ticketing products, and the like, including Highrise, SugarCRM, UserVoice, Zendesk and many more.

API

Zopim has a robust set of Javascript APIs for developers to customize products to their needs.

Zopim API: zopim.com
$zopim.livechat - Javascript API

Awesome Support

We offer 24 hour support on weekdays on our website.

Free Trial

If you are unsure, try out Zopim free for 14 days, with all the advanced features

Feel free to ask me any more questions you might have!

 

[OscarMcDowell]

OscarMcDowell

I think features of your are really nice. I would like try it. Can you provide me the link from where I can download this trial version?

 

[AbhiZopim]

AbhiZopim

Hi OscarMcDowell

Apologies for the late response.

You can signup by going here: www [dot] zopim [dot]com/signup/trial

As I am a new user I can't add links yet

 

[hoangvu]

Hello AbhiZopim, my company is trying free Zopim 14 days trial and any other chat services. We will decide which service is best to buy next week. We're building a new website and going to buy live chat for it to contact and supporting customers easily.

 

[AbhiZopim]

AbhiZopim

Great to hear! Please do email us (support [at] zopim [dot] com) if you have any questions.

 

[BloodMaster]

For a live chat I use purechat. I find it very good and I am get familiar with purechat.

 

[JordanMcLean]

Hey guys! I have got 1 more good software. OCC free live software. I am gonna try this as the package they are offering is very low.

 

[Roger Minto]

Roger Minto

Nice suggestion! I am trying OCC it's working good till now. Really impressed with the package.

 

[CloudLIX]

Now we start using zopim. And our company is happy for that. Is really good live chat for companies, which is needed live chat for live support or sales.

 

[guma]

Hi webmasters,

I'm looking for a live chat software for my company, of course, my company will buy livechat service for 1 year but I don't know which is best live chat software on the internet and best for e-commerce sites and our sale consultants can chat and offering products to visitors or viewing analytics through live chat.

as one my friend suggest about zopim live chat but I need to know some other names and its benefits or advantages that they can bring for my company.

Can you share any suggestions ?

Live Help Now software is easy to use. This is new software equipped with advance customer service options and features.

 

[niamike]

You should also try Live2Support [URLnf=http://www.live2support.com]here[/URLnf]. It will facilitate not only chat with customers but also helpful in monitoring your website performance in real time. Inbuilt web analytic feature is awesome.

 

[wendelkerick]

Pure chat works very well. Check it out.

 

[Naya S.]

Well, seems like zoopim is a popular one, I guess maybe I need a try.

 

[privchat]

Informative thread regarding the best live chat software. If you want social chat privacy protection app, I hope Privchat is the best option for you.

 

[BobbyHughes]

Best live chat software are:
LivePerson, BoldChat, Kayako Fusion, LiveHelpNow, WebsiteAlive, Velaro.

 

[Lucia Grace]

I have used Subiz, very cheap and effective in analysing

 

[Maya]

I have good experience with Subiz live chat, great customer service is what I feel, even if I only use the free version.
Don't miss it

 

[electroware]

If you are talking about live chat facility in your website than just download plugins in your suitable plugins otherwise Skype is a good platform for your desktop.

 

[Jovani]

Jovani

Maybe you misunderstood because the OP asked about live chat software for websites which for interacting between website supporters and their clients

 

[Hassan]

Most of them are expensive i am using live help messenger by star develop and its great bcoz there is no limitations for operators , department etc.