What factors for customer satisfaction in online business?

[Irish]

Hi everyone,

Can anyone answer this simple question?
What factors for customer satisfaction in online business?

Any comments ?

 

[himans]

Customer Satisfaction is important and brings lots of benefits for you , A Good thread that Was running with same forum , Read it https://www.webmastersun.com/threads/1212-web-designers-Benefits-of-Client-Trust-and-How-to-build .. hope it helps you .

 

[Joseph_Hill]

"Getting High Traffic on the site" is only way to satisfy customer and for this so many task and strategy applied by Internet marketing like Article sub,Forum and blog posting,images and Videos sharing,QnA site ,Social bookmarking and etc......Social media sites like facebook,pinterest,Instagram these are really helpful for marketing and now customer like to buy this site's Likes and Followers.

 

[PankajS]

One of the best source for satisfy customer online- Just provide quality services within their budget every thing would be in your favor. Be Ethical through out the process.

 

[BlackWoods]

If you are talking about satisfaction, first the product itself must performs according to customer expectation.
Then after sales service and support must be good.

 

[lewiskelly]

Customer satisfaction should be on first priority.Of the various factors that affect online customer satisfaction, accessibility and usability

 

[WHUK]

In order to create customer satisfaction, you can also think of many creative ways. For instance, you can make a note of their birthdays and anniversaries and you can send them gifts on those dates. If a customer refers someone to your business, you can send a 'thank you' note with some local restaurant / club coupons. Customer satisfaction matters a lot when it comes to creating a loyal customer base.

 

[reynoldbeckers]

Customer satisfaction is an important part in online business. By providing quality services and product at affordable prices to your customers, you can build a good relationship with your customers and improve your customer's satisfaction.

 

[Dominatos]

Satisified customer= leng-term revenue. So it is the basic of running business!

 

[Julzwriter]

communicate, communicate, communicate.
This will prevent a lot of problems with the
client.

 

[uniecommerce]

Nothing more than the quality service. Always give your customer the best.

 

[juliemartin]

According to my personal opinion you can sell anything but first and for most important thing is that it should be user friendly. If you are selling some spoiling thing to your clients, then sure client will give the amount for this only one time he will never come back again.

 

[shenminnmc]

First and most important factor is good service with quality items.Give some nice offers is also give satisfaction to customer.

 

[Addyou]

1.Quality
2.Price

If your offer quality services with affordable price the you will get succeed in your business in short period of time..

 

[Linda W. Peck]

The main thing for customer's satisfaction is delivery of enough quantity and best quality. And an affordable price is also one of the most important factors.

 

[arronmattwills]

It's all about quality if you provide quality products in reasonable price with quick delivery can gives you best place in customers heart.