Enterprise resource planning (ERP) is business process management software manages core business processes, such as sales, purchasing, accounting, human resource, customer support, CRM and inventory. There are many advantages to implementing an ERP software system.
Benefits of implementing an ERP software system
3. Customer Service
In general, it is a Business Management tool. I'd also add that ERPs combine various types of toolkits to manage business processes: Inventory, Financial, Customer Relationship (CRM), Human Resource (HRM), Supply Chain (SCM), Compliance, Customization and Integration Monitoring, Data Analysis, Business Intelligence, IT Optimization, Automated Reporting system. And since that ecosystem is pretty complex, many businesses are developing their own personal ERPs.