Enterprise resource planning (ERP) is business process management software manages core business processes, such as sales, purchasing, accounting, human resource, customer support, CRM and inventory. There are many advantages to implementing an ERP software system.
Benefits of implementing an ERP software system
3. Customer Service
ERP software is helping you to organize your business. There are different ERP software for various purposes. For example, I have ERP software from softwaredeal store for managing the database of my clients. I have noticed that my old customers are consistently coming back, and they want me to recommend them more of something similar. Still, I wasn't stocking information about their last purchases, so I decided to use software that would help to increase productivity and know what to recommend to them when they ask.
In general, it is a Business Management tool. I'd also add that ERPs combine various types of toolkits to manage business processes: Inventory, Financial, Customer Relationship (CRM), Human Resource (HRM), Supply Chain (SCM), Compliance, Customization and Integration Monitoring, Data Analysis, Business Intelligence, IT Optimization, Automated Reporting system. And since that ecosystem is pretty complex, many businesses are developing their own personal ERPs.