How is online reputation management working on bad reviews to good reviews?

WilliamIsaac

New member
Joined
Jan 5, 2022
Messages
21
Points
1
Hi, did you know that, How is online reputation management working on bad reviews to good reviews.
If yes, please let me know.
 

PollyV

New member
Joined
Jan 31, 2022
Messages
12
Points
1
And will asking to leave a good review if the user liked your business not look intrusive?
 

0NightStalker0

New member
Joined
Mar 7, 2023
Messages
17
Points
3
you can wind up good reviews. It all depends on the resource and the complexity of moderation. You can also work with negative feedback and try to manage conflicts.
 

Alex Xavier

New member
Joined
Mar 16, 2023
Messages
13
Points
1
Online reputation management is all about responding to bad reviews in a positive and productive way. Companies should strive to provide helpful responses that address the customer’s concerns and work to resolve the issue. This will show potential customers that the company is willing to go the extra mile to make sure their customers are satisfied. Companies should also take the opportunity to thank customers for taking the time to provide feedback and to let them know that their opinion is valued. This can help to turn a negative review into a positive one and can help to build trust with potential customers.
 

vvalerrietk

New member
Joined
Jan 24, 2023
Messages
11
Points
3
From what we do are:
  1. ask clients to leave good reviews
  2. respond to bad reviews
  3. contact those who left bad reviews to solve their problem, and after it works, we ask to rewrite a bad review into a good one
reputation management is about relationship ;)
 

weseo

New member
Joined
May 16, 2023
Messages
22
Points
3
You can use platforms to help you managing your reviews. A must, if you have a huge amount of reviews :

  1. Trust Pilot
  2. Certishopping.com for your products reviews (E-commerce)
  3. Yext.com for your reviews Google MyBusiness
 

Umar Shahzad

New member
Joined
May 24, 2023
Messages
10
Points
1
First you need to understand what this process is and how it works. What are customers saying about your brand online? A successful brand is able to address negative reviews and figure out where it's lacking and how it can be most effective.
 
Older threads
Replies
2
Views
3,164
Replies
5
Views
994
Replies
2
Views
535
Latest threads
Replies
4
Views
666
Replies
0
Views
98
Replies
1
Views
138
Replies
1
Views
135
Recommended threads

Referral contests

Referral link for :

Sponsors

Popular tags

You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.

Top