It's a good idea to delete my Google ads account and make a new one?

[SorinDaniel]

My name is Sorin and I joined this group because I am a newbie in this field and I really need your help guys. I bought an affiliate marketing course (video campaigns on YouTube) a few months ago. I love it, but the problem is that I don't have the knowledge to manage my Google ads account. This is my problem now:
I created my first Google Ads account a few months ago and I ran a few campaigns in it. My first campaign was for a testosterone booster and I've got my account suspended. After three appeals Google reinstated my account and I continued to run campaigns. After one month I created a sub account.
The problem is that since then, I've couldn't run any campaign on my account.
In my main account (the first account I've created) the campaigns stay in pending forever and they are never approved, and in my sub account the campaigns are approved but they never run.
I got more confused when I called them and they told me that both of my accounts are sub accounts. How is it that possible? This situation is for more than 2 months now. I tried to contact Google, but they never came back to me.
I need your advice guys if is better for me now to delete this account, and open another account, under another Gmail address that I already have, using the same payment methods as in my old account?

 

[hipcat]

I'd forget Google totally, and run the ads in Bing, as it's more a buyers market and they are way more affiliate link friendly than Google.

 

[SorinDaniel]

The problem for me is that the course teach me how to promote video ads on Youtube, using Google Ads. I need support with Google Ads. Can you help me guys?

 

[Marc van Leeuwen]

Best answer

Hey Sorin, welcome aboard! It sounds like you're diving into affiliate marketing and facing Google Ads challenges. Regarding your suspended account, reinstatement was a positive step. For pending campaigns, review ad content and landing pages for compliance. For your sub account, ensure settings are accurate for campaigns to run. Google's "sub account" label might refer to different campaign types. Deleting and starting anew could be an option, but exhausting all troubleshooting steps first is wise. Reach out to Google support again and seek clarification on the sub account status. Patience is key; resolution might take time. Evaluate your situation holistically before deciding on a fresh account. Best of luck and remember, community support is here!

 

[SorinDaniel]

Hi Mark, very useful advice. I canceled one of my accounts, and I"ve kept just one account (the one where the campaigns are approved but they never run) and a manager account. I deleted the old campaign (it was a group with 5 ads),I uploaded it again ( now just one ad, how you can see in the attachment) and I set up maximum conversions. Google approved it (limited) in less then 24 hours, but I still don't have any views. What I suppose to do? What is the easiest way to contact Google?

 

[Marc van Leeuwen]

Marc van Leeuwen

Hi Sorin, it's good to see you taking steps to resolve the issues with your Google Ads campaign. If your campaign was approved but not getting views, it's important to review your bid strategy, budget, targeting settings, and ad scheduling. Make sure they align with your campaign objectives and audience. Additionally, monitor your campaign's performance regularly to identify any potential issues. If problems persist, consider reaching out to Google Ads support through their online help center or contact options provided in your Google Ads account for more personalized assistance. Patience and persistence will be key as you work through these challenges. Good luck!