Twitter url blacklist problem

[Chancer]

One of the sites i am working on got blacklisted by twitter recently.
After some investigating it turned out that some of the anti-spam services listed our site because it is on the same shared server as some spammy site - and they just bulk blacklisted the entire IP range.


We messaged twitter support but they have not cleared us yet.
Anyone knows of a good and swift way to get an url cleared with twitter?


Thank you.
Sincerely,


C

 

[Marc van Leeuwen]

Never faced this problem before.

You can not share your site on Twitter or Twitter banned your Twitter account? Any screenshot for the problem you are having?

 

[Chancer]

I cannot tweet our site's url.

Screenshot attached

We contacted twitter 3 times now, waiting for reply.

 

[Marc van Leeuwen]

In this case, I think you need to contact and wait for their answer.

And I also think it is really difficult for you to have their answer because your website violated their terms.

 

[Chancer]

As far as i can tell the website does not violate their terms in any way.
I assume it is blocked because our site was listed as malware by several AVs.
However they have all re-listed us now as false-positive.

This continued twitter thing is really interfering with SEO and brand awareness marketing :blink:

 

[Chancer]

Ok so i finally got a confirmation that Twitter is treating our url as malware.

While most AVs that flagged us quickly (within 1-24 h) removed us after i contacted them, one has still not responded - 'Clean MX'.

Just the same twitter is still holding us hostage...
This is very annoying as it is a company website and their "warning" is really making us look bad.

I'll report back when (if) this gets fixed.

 

[OliviaMartin]

Shortlinks have fallen in and out of favor, back and forth, so quickly that if you listen carefully their oscillation makes a low-pitched hum.

 

[Chancer]

I'm pleased to say Twitter finally realized they imprisoned an innocent website, our link is now publishable again!
But it took over a month for them to resolve this issue...

If anyone finds a good way to resolve such issues in the future, please let me know as this will certainly happen again sooner or later... And i really don't want to wait that long next time

 

[Nizam18]

At times, Twitter will take action to limit or prevent the spread of URL links to content outside Twitter. This is done by displaying a warning notice when the link is clicked, or by blocking the link so that it can’t be Tweeted at all.