How to Identify and Remove Subscribers Who Have Marked Your Emails as Spam

[netyaz0001]

I am running email campaigns using Google Workspace. In the beginning, I get great open rates of 30%, 50%, and 60%. However, after sending 3 or 4 emails to the same list, the rate drops to 1-2% because someone has put me in the spam folder. I want to know who has put me in spam so that I can stop sending them emails and unsubscribe them.

 

[Abhishake0025]

Hi,
Brother as far as I know Google Workspace doesn't provide specific information about who marks your emails as spam. You can try using email marketing tools with better tracking and reporting features to identify and manage such subscribers.

 

[Rob Whisonant]

Setup your own email autoresponder like Sendy + Amazon SES. This way you get the spam and bounce notices and can put them in a block list so they can't subscribe again.

 

[Nemanja]

If you're facing issues with some subscribers marking your emails as spam in Google Workspace, you can take these steps:

Keep an eye on your email campaign stats, like open rates and spam complaints, to spot any red flags.
Google Workspace offers a handy "Emails sent to spam" report. It'll show you who's been flagging your emails as spam.
Once you identify these subscribers, create a separate group or segment for them.
Send a friendly re-engagement email to this group, asking if they still want to hear from you and reminding them of the value you provide.
If they don't respond positively or continue marking your emails as spam, it's best to unsubscribe them to maintain a healthy sender reputation and deliverability for your emails.

Hope it helps!

 

[Clay_P]

It's concerning to see the drop in your email open rates. Unfortunately, Google Workspace doesn't directly reveal who marked you as spam. However, if you can find who hasn't opened your emails, you can remove them from your email list. There are some Chrome extensions that you can try out.

Moreover, you should regularly remove inactive contacts and those who haven't opened emails in a long time. Consider using a bulk email verification service to identify and remove invalid addresses.

Make the unsubscribe button clear and easy to find in every email. This will ensure that people can unsubscribe from your mailing list and don't mark your email as spam.

There might be some other reasons for the drop beyond spam:

1. Sending too frequently can overwhelm subscribers. Consider an optimal sending schedule based on your audience and content.
2. Write attractive subject lines that make recipients open the email. You can test different styles and track results.