How would I ban users?

[newbiegirl]

I just purchased an old but up and running website. Hosted at Hostek. I need to ban some users. How can I do this? Thanks

 

[hipcat]

It would depend entirely on your CMS, as they all function differently when managing users.

 

[newbiegirl]

I use Hostek. Same as the seller. I can’t even see their IPs or email addresses in the control panel. I would also like to remove their names from the member list. The website was developed using ColdFusion by guys who did it as a hobby

 

[hipcat]

hipcat

It doesn't matter what hosting you use, as it's the CMS that manages your site, so it would be whatever is built into that CMS to manage (ban, warn, edit, etc) your users.

The only time the hosting panel would be used is if you wanted to wipe users from your database by deleting entries there, as sometimes that is a faster way of doing it.

 

[newbiegirl]

Hey, thanks. Much appreciated. I did‘t know all that. I don’t even know if I have a CMS. The seller was a one man show: developer, webmaster, owner. He is unwilling to help me out. I paid for the site, transferred the Google Domain, server, and now we are done. I am deleting entries by logging in as the member. I can also change their passwords, but the most undesirable member quickly gets the new one. It is sent to her email and when I change the email she still returns. It is possible the recovery email is the one used when the account was created, i am testing this. I am not seeing any member email or IP info at the server. I will look into this CMS. Thanks again.

 

[hipcat]

hipcat

You shouldn't have to log in as that member to delete their entries. As the owner/admin you should have master access to ALL members and be able to block, edit, modify anything they post from your own admin panel.

The CMS is simply what runs the site. Is it Wordpress? Joomla? MyBB? SMF? Etc, etc....they all have their own way of dealing with members, so we would need to know the CMS to be able to suggest what to do.

As a side note, if the original seller is unwilling to help you then he isn't a very good seller. I would NEVER leave anyone to figure things out on their own if they are new to running a site, and I've sold easily 200+ websites in over 15 years.

 

[Traffic]

Turn what they see into spam or 500 errors all depends what problem really is as anyone persistent will get around everything.